Data Collection and Use

About this Statement of Data Collection and Use

This Statement of Data Collection and Use applies to this Web Site which is operated by eo Pty Ltd (ABN 53 000 013 276 ) on behalf of Professional Associations Superannuation Limited (ACN 056 917 303) as Trustee of the Professional Associations Superanuation Fund, of which Australian Enterprise Super is a division, under the domain name www.aesuper.com.au ("Australian Enterprise Super Web Site"). In this statement, "we" means eo Pty Ltd and the Trustee.

We understand and appreciate that you, as a Australian Enterprise Super Web Site visitor, are concerned about your privacy and about the confidentiality and security of information we may gain about you online. We are committed to protecting your privacy. Our Statement of Data Collection and Use explains how your personal information will be treated as you access and interact with the Australian Enterprise Super Web Site.

As the Australian Enterprise Super Web Site develops and as technology evolves, we will continue to strive to provide you with better and more customised services and with a more effective Web Site. We encourage you to review the Australian Enterprise Super Statement of Data Collection and Use periodically because the Statement may change from time to time.

In addition to the provisions of this Statement of Data Collection and Use, there may also be specific and additional privacy provisions which apply to certain sections of the Australian Enterprise Super Web Site. Because those specific and additional provisions also relate to your privacy protection, you should review them wherever they are accessible by you on the Australian Enterprise Super Web Site. In the event of any inconsistency between the provisions of this Statement of Data Collection and Use and those other specific and additional provisions, the specific and additional provisions will prevail.

Information Collected

When you look at this web site, our Internet Service Provider makes a record of your visit and logs the following information for statistical purposes:

your server address
your top level domain name (for example .com, .gov, .au, .uk etc)
the date and time of your visit to the site
the pages you accessed and documents downloaded
the previous site you have visited
the type of browser you are using

Any further information that we will collect about you will depend on how you use the facilities offered by the Australian Enterprise Super Web Site.

If you visit the Australian Enterprise Super Web Site to read, browse or download information, our system will record the date and time of your visit to our site, the pages viewed and any information downloaded.

The Australian Enterprise Super Web Site offers a number of interactive facilities including tools such as superannuation calculators as well as online applications forms.

If you use any of the tools, we generally do not capture any personal information that you may enter when using these tools. An exception is where a tool such as a superannuation calculator allows you to suspend operation and retrieve the details at a later time. In that case the information is stored on our systems so that you may recover the information when you resume your enquiry. Any information stored in such a tool is not processed by us.

If you decide to complete an online application form, the information that you enter onto the online form will only be collected by us if you submit your online application. If at any stage you cancel your application or log out prior to submitting your application, the information you have entered up to that point will be automatically deleted. If you suspend your application, for example, because you wish to complete it at another time, the information that you have entered will be retained in our systems to that you may recover the information when you resume your application. Online applications that have been suspended are not processed by us.

The Australian Enterprise Super Web Site also contains links to the web sites of third party providers of goods and services ("Third Party Web Sites"). If you have accessed Third Party Web Sites throughout the Australian Enterprise Super Web Site and if those third parties collect information about you, we may also collect or have access to that information as part of our arrangements with those third parties.

Please refer to the Trustee’s Privacy Statement and Third Party Web Sites about the privacy practices of third party providers.

Cookies

We use "cookies" as a fundamental part of our interaction with your Internet browser. The purpose is to aid in identity checking whenever you access the secure section of our Website, Online Services.

A cookie is a small text file placed on your computer by our web server. We use "session cookies" on our site. Session cookies are temporarily held on your computer for the duration of your visit to Online Services. The session cookie expires, and is deleted, as soon as you close your browser, or log out of Online Services.

Although cookies can be used for data collection, we use cookies for administrative and security purposes only.

Cookies are frequently used on Websites, and you can choose if and how a cookie will be accepted by configuring your preferences and options in your browser.

Accordingly, if you wish to make full use of the secure part of the Australian Enterprise Super Web Site, it is required that you accept cookies. If your browser is configured to reject all cookies you will be unable to use services on the Australian Enterprise Super Website within Online Services. Those services include (but are not limited to) online applications for alterations to membership details.

You will still be able to interact with the public portion of the Website if your browser does not accept cookies.

Use and Disclosure of Information

We will only use or disclose personal information or information generated by cookies ("cookie information") that you have provided to us when:

you have authorised us to do so; or
we have given you notification of the intended use or disclosure and you have not objected to that use or disclosure.

This site does not provide facilities for the secure transmission of information across the Internet. Users should be aware that there are inherent risks transmitting information across the Internet.

How We Handle Email

We will only record your email address if you send us a message. Your email address will only be used for the purpose for which you have provided it and it will not be added to a mailing list or used for any other purpose without your consent.

We will preserve the content of any email that you send us, if we believe that we have a legal requirement to do so. Any personal information contained in your email, including your email address, will be used or disclosed in ways set out in this Statement of Data Collection and Use. Your email message content maybe monitored by our Internet Service Provider or our employees and contractors for trouble shooting and maintenance purposes or where email abuse is suspected.

Security of Information

We take reasonable steps to preserve the security of cookie and personal information in accordance with the Australian Enterprise Super Web Site Privacy Policy and this Statement of Data Collection and Use. If your browser is suitably configured, it will advise you whether the information you are sending us will be secure (encrypted) or not secure (not encrypted). If secure transmission is indicated, we currently use 128-bit encryption.

We regularly review developments in security and encryption technologies. Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Accordingly, although we strive to protect such information, we cannot ensure or warrant the security of any information you transmit to us or from our online products or services and you do so at your own risk. Once we receive your transmission, we take reasonable steps to preserve the security of the information in our own systems.

Adobe and Acrobat Reader are trademarks of Adobe Systems Incorporated.

More Information

Refer to the Privacy Statement for information about the identity of the Trustee and eo Pty Ltd, how to access the personal information we hold, the organisations to which we disclose personal information and laws requiring information to be collected.