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Questions & Answers on Australian Enterprise Super - Transfer

Based on common queries lodged with Australian Enterprise Super, we have compiled a list of frequently asked questions and their corresponding answers to help you find the answers you need. If you require further information, clarification or need to lodge an enquiry not covered below, contact AESuper directly.

INTRODUCTION:

As you are aware, a number of beneficial changes to Australian Enterprise Super (AES) superannuation arrangements are scheduled to take effect from 1 April 2007.

This Q & A document is based on some of the more common questions likely to be asked by members about the changes and will assist any members who may raise questions with you.

Remember: No member benefits will be impacted adversely by the transfer. Investment and insurance arrangements have remained the same.

Review the list of questions provided below then click to advance to the full question and answer provided in document below.

  1. Why have the existing arrangements changed?
  2. Who is Professional Association Superannuation Fund (PASF)?
  3. Do I have to do anything?
  4. Do I need to provide any authorisation for the transfer?
  5. Freeze period on investment switches or benefit payments?
  6. What is changing?
  7. Will I receive communication about the change?
  8. What are the fees and charges going to be?
  9. Will the transfer affect my insurance cover?
  10. What insurance premiums apply?
  11. Will the transfer affect my investment choice?
  12. Can I change (switch) my investment choice?
  13. Can I transfer (rollover) other super monies to my AES account?
  14. Will I continue to receive contributions to my account?
  15. Will I still be able to receive a Government Co-Contribution?
  16. Access to AES’s call centre and internet services:
  17. Who oversees the Professional Association Super Fund?
  18. How will investment managers be monitored?
  19. Need assistance or financial planning advice?
  20. Need more information?
     

Additional Q & A for AES Employers

  1. What is required for new starters from 1 April 2007?
  2. How do I remit employer contributions?

 

Q Why have the existing arrangements changed?
   
A

Due to increasing complexity of the superannuation industry, constantly changing legislation and the upward pressure on costs of running a superannuation fund, Australian Enterprise Superannuation Pty Ltd, as trustee of the Australian Enterprise Superannuation Fund (AES), has decided that it would be in the best interests of members to have their benefits transferred to the Professional Association Superannuation Fund (PASF).

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Q

Who is Professional Association Superannuation Fund (PASF)?

   
A

Australian Enterprise Super will become a division of Professional Association Superannuation Fund (PASF), a large established Fund managing in excess of $1.1 Billion in assets with strong investment performance, low fees and a range of member services which can help you to manage your superannuation.

Professional Association Superannuation Ltd (PASL) is the Trustee for Professional Association Superannuation Fund (PASF).

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Q

Do I have to do anything?

   
A

No. You do not need to take any action yourself as the transfer will occur automatically.  Your assets will be established into a super account in your name in the new Fund from 1 April 2007.

Details of the transfer will be confirmed with you in writing. 

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Q

Do I need to provide any authorisation for the transfer?

   
A

No. The Australian Enterprise Super Fund is being transferred under what is called a ‘Successor Fund Transfer’ arrangement which is only possible provided no member is adversely affected by the transfer in any way.

A due diligence process was undertaken by the Trustee to ensure that the 'Successor Fund Transfer’ is to the advantage of all members. That is, after the transfer, you will have equivalent or better rights in respect of benefits transferred.

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Q

Freeze period on investment switches or benefit payments?

   
A

Initially while assets are being transferred between funds and accounts reconciled there will be a need to restrict members from making an investment switch or withdrawals from the Fund.  

This is known as the ‘freeze period’ and it is anticipated that this restriction will finish around the beginning of June.

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Q

What is changing?

   
A

One immediate benefit of the transfer is that it will provide you with reduced overall costs as well as additional member services.  These services include:

» regular communications
» website access 24/7 to information about your super
» increased Customer Service Centre access (8:00am – 10:00pm EDST)
» access to competitive banking products including housing loans, credit cards    and savings accounts
» opportunity to join a low cost corporate health plan
» a diverse range of investment options
» investor education services and
» dedicated member service representatives.

It is anticipated that over time these services will help provide you with greater control and flexibility in managing your superannuation investment.

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Q

Will I receive communication about the change?

   
A

Yes. You should have already received a letter from the current trustee, Australian Enterprise Superannuation Pty. Ltd., outlining the changes that are taking place.

As part of the transfer process all assets being transferred are required to be reconciled both on exit of the current arrangements and upon transfer into the new arrangement. You will receive:

  • confirmation in the form of an exit statement from the existing Trustee; and
  • you will also receive a communication from the new Trustee confirming your personal details and your account balance transferred.

In addition to the above, you will be sent a new Product Disclosure Statement that will provide you with all the details on Australian Enterprise Super Division as part of PASF.

As well as the printed materials to be received, further details, including regular updates on the progress of the transfer, will appear on the AESuper website.

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Q

What are the fees and charges going to be?

   
A

Overall the fees and charges under the new arrangement will be less than previously charged.  This makes the Australian Enterprise Superannuation Fund one of the most competitively priced super funds in the market place. For comparative purpose the fees and charges from 1 April 2007 are shown in the below table.

They are gross of any available tax deduction, which is retained in Australian Enterprise Super.  Fees and charges are inclusive of Goods and Services Tax (GST) and any Reduced Tax Input Credit (RTIC).

Fees and Charges

Amount

How & When Paid

Fees when your money moves in or out of the Fund

Establishment fee

The fee to open your investment.

Nil

Not applicable

Contribution fee

The fee on each amount contributed to your investment.

Nil

Not applicable

Withdrawal fee

The fee on each amount you take out of your investment.

$30.00

Charged when the benefit payment is made. It is deducted from the benefit payment amount.

Termination fee

The fee to close your account.

Nil

Not applicable

Management costs – the fees and costs for managing your investment

Administration fee

This fee covers the general administration of the AESuper, the operations of the Trustee office, and communications and marketing.

$0.95 per week

Deducted from Member’s accounts monthly on the last day of the month or on the date of withdrawal.

Investment management fee

This fee covers the administration cost of managing the AESuper investment options.

0.45% p.a.

Charged daily and deducted from the investment portfolios before the investment return is determined each day.

Investment related fee

This fee covers the total cost of investment managers and transaction costs of managing the assets of AESuper.

0.12% p.a.  Cash

0.28% p.a.  Security focus

0.38% p.a.  Balanced Growth

0.41% p.a.  Growth Maximiser

(Note: Based on historical amounts for the period 1 July 2005 – 30 June 2006)

Charged daily and deducted from the investment portfolios before the investment return is determined each day.

Expense recovery

This is any expense the Trustee is entitled to deduct for costs of running AESuper which are not covered elsewhere.

up to 0.25% pa

Deducted as incurred from investment portfolios and reflected in member’s account balances as a result of the interim and final interest rate calculations.

Service fees

Adviser service fee

The fee charged by AESuper for advice about your investment.

Nil

Not applicable

Investment switching fee

The fee charged to switch investment options.

Nil

Not applicable

Insurance premiums

(See insurance table below)

$1.00 to $3.50 per week per member

Deducted from Member’s accounts monthly on the last day of the month or on the date of withdrawal.

All periodic fees are calculated and charged to member accounts on a monthly basis and pro-rata at exit.

 

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Q

Will the transfer affect my insurance cover?

   
A

No. Your existing insurance arrangement will be unaffected by the transfer.

At the time of transfer, the new Australian Enterprise Super Division will provide you with Death and Total and Permanent Disability insurance benefits on the same basis as your existing arrangements.

Insurance premiums will continue to be deducted monthly from your Member account.

Insurance arrangements will vary according to your membership, eligibility and choices you make.

 

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Q

What insurance premiums apply?

   
A

The cost of insurance depends on your age, and the amount of insurance cover you have chosen.

The following table shows the weekly premium you will pay and the cover based on your age. For example, an eligible member aged 40 next birthday qualifies for Death cover of $53,000 and TPD cover of $40,000 at a cost of $1.00 per week. This equals a total of $52.00 per year (or $4.33 per month).

Age Next Birthday

Death Cover

TPD Cover

Cost per Week

16-35

  $     63,600.00

  $  50,000.00

  $                 1.00

36-40

  $     53,000.00

  $  40,000.00

  $                 1.00

41

  $     47,700.00

  $  30,000.00

  $                 1.50

42

  $     45,600.00

  $  28,000.00

  $                 1.50

43

  $     43,500.00

  $  26,000.00

  $                 1.50

44

  $     41,300.00

  $  24,000.00

  $                 1.50

45

  $     39,200.00

  $  22,000.00

  $                 1.50

46

  $     37,100.00

  $  20,000.00

  $                 1.50

47

  $     36,000.00

  $  19,000.00

  $                 1.50

48

  $     35,000.00

  $  18,000.00

  $                 1.50

49

  $     33,900.00

  $  17,000.00

  $                 1.50

50

  $      32,900.00

  $  16,000.00

  $                 1.50

51

  $     32,000.00

  $  15,000.00

  $                 2.00

52

  $     30,700.00

  $  14,000.00

  $                 2.00

53

  $     30,600.00

  $  13,000.00

  $                 2.00

54

  $     28,600.00

  $  12,000.00

  $                 2.00

55

  $     27,600.00

  $  11,000.00

  $                 2.00

56-60

  $     26,500.00

  $  10,000.00

  $                 2.50

61-65

  $     23,800.00

Not available

  $                 3.00

66-70

$     20,000.00

Not available

  $                 3.50

Death only Premiums
Death Only cover has a benefit of $15,000.00 at a premium of $0.50pw currently.

 

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Q

Will the transfer affect my investment choice?

   
A

No. You will remain invested in the exact same manner upon transfer to the new Australian Enterprise Super Division as you were prior to the transfer.

One of the key benefits of AES is the ability to be able to choose where you would like to invest your retirement savings. It is important to remember however, that if you did not make an investment choice, your benefit entitlements would have been automatically invested in the Trustee Default Investment option which is:

Trustee Default Investment Option -  Balanced Growth

How the Balanced Growth super assets are allocated

Asset Classes 

30 Jun 2006

Australian Equities   

 35 – 45%

Overseas Equities    

 30 – 40%

Property     

0 – 24%

Unlisted investments

0 – 6%

Australian Fixed Interest  

0 – 10%

Overseas  Fixed Interest    

0 – 10%

Cash 

 0 – 10%

 

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Q

Can I change (switch) my investment choice?

   
A

If you did not make an investment choice when you first joined AES you will remain in the initial Trustee Investment Default Strategy (Balanced Growth) until you decide to make a change.

You may switch your investment mix at any time, once the freeze period is over (anticipated to be early in June). There is no fee charged for making an investment switch.

To change your investment choice you will need to obtain a copy of theInvestment Choice Form’.

 

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Q

Can I transfer (rollover) other super monies to my AES account?

   
A

You may transfer all your superannuation investments into your new AES Account by rolling over any other super accounts that you may have elsewhere. This can help you to keep track of your total investment and you will not be paying fees on more than one account.

A ‘Transfer in Form’ will be enclosed with your Welcome Kit, which will be sent to you upon commencement once your details have been confirmed. Additional copies are available from the website or by contacting our Customer Service Centre.

 

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Q

Will I continue to receive contributions to my account?

   
A

Contributions will continue to be made into your Australian Enterprise Super Division super account.  These contributions will include your employer compulsory Superannuation Guarantee contributions and any addition salary sacrifice contributions arrangements that you may have with your employer.

Should you have any personal voluntary contributions arranged via a direct debit to your Bank account then you will need to notify your Bank/Financial Institution of a change in these arrangements.

To notify us of your direct debit details you will need to obtain a copy of theDirect Debit Request Form.

 

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Q

Will I still be able to receive a Government Co-Contribution?

   
A

The Government Co-contribution can be accepted into Australian Enterprise Super Division and is a great way to help to boost your super savings.

Depending on your eligibility you may be able to receive a co-contribution of up to $1,500 from the Federal Government, if you make an after tax voluntary contribution to your super account and you earn “total income” of less than $58,000 per annum!

If your super account could do with a boost, make an after tax member contribution before 30 June 2007 and you could be eligible for a co-contribution.

 

 

 

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Q

Access to AES’s call centre and internet services:

   
A

As part of your transfer to the new arrangement, you will continue to have access to assistance and help when you need it via AESuper’s Customer Service Centre on: 1800 555 024  (The hours of operation have been extended from 1 April 2007 to be 8:00am – 10:00pm business days, Melbourne time).

The AESuper website will also be available 24/7 to keep you up-to-date with the latest news surrounding your superannuation fund and to provide you access to any forms or other documents that you may require on the Fund. The website address will change from 1 April 2007 to:

www.aesuper.com.au

In addition, should you prefer to email a query to us you can do so at info@aesuper.com.au from 1 April 2007.

 

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Q

Who oversees the Professional Association Super Fund?

   
A

The Trustee, Professional Association Superannuation Limited, is responsible for ensuring that the Fund abides by all legislation and rules associated with managing a complying superannuation fund.   The Trustee comprises an equal number of employer and member elected representatives. The role of the Trustee is to represent members’ interests, monitor the investment managers and member services, and to ensure that benefits stay competitive and beneficial for all members.

 

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Q

How will investment managers be monitored?  

   
A

The Trustee sets rigorous criteria in selecting the range of investment options, including the manager’s capacity to consistently deliver results in the long-term. AES monitors the investment managers and reports on performances on a regular basis.

Members can also review all the investment option performance by calling AESuper’s Customer Service Centre on 1800 555 024 or by visiting 'Investment earnings'.

 

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Q

Need assistance or financial planning advice?

   
A

If you are considering your superannuation options then the trustee recommends that you seek appropriate advice from a qualified and appropriately licensed financial adviser.

Remember it is important that you compare all aspects of any other super fund carefully including investment performance, insurance provided, fees and charges, member services offered and ensure that they are a complying superannuation fund before making a decision to change your super arrangements.

Please note, we are unable to provide you with personal financial advice, and information provided should not be construed as, providing such advice.

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Q

Need more information?

   
A

If you have any queries, or would like further information, please call our Customer Service Centre or alternatively email your questions to us.

Call:          

 1800 555 024

Email:         

 info@aesuper.com.au

Please note, however, we are unable to provide you with personal financial advice and information provided should not be construed as, providing such advice.